Terms of service
Customers are responsible for providing a complete and accurate shipping address when placing an order. Please review your shipping information carefully before submitting your order.
We cannot guarantee that an address can be changed after an order has been submitted. If an incorrect or incomplete address causes an order to be delayed, misdelivered or returned to Kossma Beauty LLC, the customer will be responsible for any additional shipping charges required to resend the order.
OVERVIEW
This website is operated by Kossma Beauty LLC. Throughout the site, the terms “we,” “us” and “our” refer to Kossma Beauty LLC. Kossma Beauty LLC offers this website, including all information, tools and services available through this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.
Our store is hosted by Shopify Inc. Shopify provides the ecommerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction through your use of the Service, including, without limitation, copyright laws.
You must not transmit worms, viruses or any code of a destructive nature.
A breach or violation of any of these Terms may result in the immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, not including credit card information, may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on material on this site is at your own risk.
This site may contain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information on the site. You agree that it is your responsibility to monitor changes to the site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
Domestic purchases are eligible for return only in accordance with our Return and Refund Policy.
All international orders are final sale and are not eligible for return or exchange unless an item is received damaged or defective. Damaged or defective international orders must be reported to Kossma Beauty LLC within 5 days of receiving the delivery.
For complete return eligibility, instructions and restrictions, please review our Return and Refund Policy.
We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor or device will display every colour accurately.
We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. Product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information or other material purchased or obtained by you will meet your expectations, or that errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household or order.
These restrictions may include orders placed by or under the same customer account, credit card, billing address or shipping address.
If we change or cancel an order, we may attempt to notify you using the email address, billing address or telephone number provided when the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card number and expiration date, so that we can complete transactions and contact you when necessary.
For more information, please review our Return and Refund Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have control or input.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranties, representations or conditions of any kind and without endorsement. We will have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which the relevant third-party providers supply those tools.
We may also offer new Services or features through the website in the future, including new tools and resources. These new features and Services will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available through our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for third-party materials, websites, products or Services.
We are not liable for harm or damages relating to the purchase or use of goods, Services, resources or content, or any other transactions made in connection with third-party websites. Please carefully review the third party’s policies and practices before completing a transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send specific submissions, such as contest entries, or otherwise send creative ideas, suggestions, proposals, plans or other materials by email, postal mail or through another method, collectively referred to as “comments,” you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use those comments in any medium.
We are under no obligation to: (1) maintain comments in confidence; (2) pay compensation for comments; or (3) respond to comments.
We may, but have no obligation to, monitor, edit or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates another party’s intellectual property rights or these Terms of Service.
You agree that your comments will not violate any right of a third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or malware that could affect the operation of the Service or a related website.
You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties regarding the origin of any comments. You are solely responsible for the comments you make and their accuracy. We accept no responsibility and assume no liability for comments posted by you or a third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.
We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if information in the Service or on a related website is inaccurate, at any time and without prior notice, including after you have submitted an order.
We undertake no obligation to update, amend or clarify information in the Service or on a related website, including pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information in the Service or on a related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate international, federal, provincial, state or local laws, regulations or ordinances;
(d) to infringe our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or other malicious code that may affect the functionality or operation of the Service, a related website, another website or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, a related website, another website or the Internet.
We reserve the right to terminate your use of the Service or a related website for violating any prohibited use.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.
We do not warrant that results obtained through the use of the Service will be accurate or reliable.
You agree that we may occasionally remove the Service for indefinite periods or cancel the Service at any time without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk.
The Service and all products and Services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available,” without representations, warranties or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no case will Kossma Beauty LLC or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort, including negligence, strict liability or otherwise, arising from your use of the Service or any products obtained through the Service.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions will be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Kossma Beauty LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by a third party due to or arising from your breach of these Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion will be deemed severed from these Terms of Service, and that determination will not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date will survive termination of this agreement for all purposes.
These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you stop using the site.
If, in our sole judgement, you fail, or we suspect that you have failed, to comply with a term or provision of these Terms of Service, we may terminate this agreement at any time without notice.
You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our Services or any part thereof.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.
They supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including prior versions of these Terms of Service.
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide products or Services shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict-of-law principles.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or Service after changes are posted constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to kossma@kossma.com.
KOSSMA BEAUTY SMS MARKETING TERMS AND CONDITIONS
Last updated: August 4, 2026
1. Acceptance of Terms
By opting in to receive SMS marketing messages from Kossma Beauty LLC, you agree to these SMS Marketing Terms and Conditions and consent to receive recurring automated promotional and personalised marketing text messages from us at the mobile number you provided.
Consent to receive marketing text messages is not a condition of purchasing any product or Service.
2. Subscription
To subscribe to Kossma Beauty SMS messages, you must provide a valid mobile telephone number and complete the applicable consent process.
Messages may include information regarding our products, Services, promotions, special offers, abandoned checkout reminders and other marketing communications.
3. Message Frequency
Message frequency varies.
4. Message and Data Rates
Message and data rates may apply to each text message sent or received in connection with Kossma Beauty SMS messages, as provided under your mobile telephone service plan.
5. Opt-Out
You can cancel the SMS Service at any time by replying “STOP” to a message received from us. After you send “STOP,” we may send you a final message confirming that you have been unsubscribed.
For assistance, reply “HELP” to a message received from us or contact kossma@kossma.com.
6. Privacy Policy
Your access to and use of the SMS Service is also subject to our Privacy Policy, which describes how we collect, use and disclose personal information.
7. Age Restriction
You must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater, to subscribe to our SMS marketing messages.
8. Mobile Carrier Responsibility
Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile network provider and is outside our control.
9. Disclaimer of Warranty
The SMS Service is provided “as is” and “as available.” Kossma Beauty LLC does not guarantee that messages will always be delivered, delivered without delay or available without interruption.
10. Limitation of Liability
To the fullest extent permitted by law, Kossma Beauty LLC will not be responsible for direct, indirect, incidental, consequential or punitive damages arising from your use of or inability to use the SMS Service.
11. Modifications
We reserve the right to modify these SMS Marketing Terms and Conditions at any time. Your continued participation in the SMS Service after changes are posted constitutes acceptance of the updated terms.
12. Contact Us
For questions or concerns regarding these SMS Marketing Terms and Conditions or the SMS Service, contact us at kossma@kossma.com.
